What to Expect on Your First Visit

Our goal at Arizona Sports Physical Therapy is to make you feel like part of the family. We know that coming to physical therapy treatment for the first time can make you anxious. We want you to know that there is nothing to worry about. Your first visit will include the initial evaluation and then a treatment. You will be instructed on therapeutic exercises, learn how to manage and care for your symptoms, receive manual therapy if necessary, and may be treated with some type of therapeutic modalities. (As well as given a specific home program, ice, ultrasound, electrical stimulation, traction, etc.) Please plan on spending 60-90 minutes for your initial evaluation.

Send a copy of your insurance card to shea@azspt.com for insurance benefit verification.

What should I bring to my first visit?

We suggest that you arrive 10-15 minutes before the start of your first scheduled appointment to complete our registration process.

  • New patient packet
  • Insurance Card
  • Photo Identification
  • Therapy prescription, if you have one
  • Applicable co-pay or deductible payment
  • Any relevant diagnostic reports you may have (for example, x-ray or MRI)
What should I wear?

It is best to wear clothing and shoes that are appropriate for exercise. The clothing should either expose the area (i.e. wear shorts if you are being seen for a knee problem) or be loose fitting to easily expose the area that is being treated.

What paperwork will I need for my first visit?

Please arrive 10-15 minutes early for your first appointment to allow time to complete your new patient registration forms. When you arrive at the facility, and prior to your evaluation, our clinical assistant will review the intake forms with you, explain any items you may have questions about, and collect any related payment.

How do I know that physical therapy can help me?

Physical therapy can help anyone who is suffering from musculoskeletal injuries, recovering from surgeries or other difficulties such as balance/walking problems, or neurological problems such as stroke and acquired brain injuries. Even people recovering from non-orthopedic surgeries (internal problems, cancer) can benefit from PT by regaining strength and endurance. The realm of physical therapy is huge and encompasses the whole body and its functioning. To learn how PT can specifically help your condition, make an appointment with any of our locations for a Free Assessment.

Do I need a referral to come to physical therapy?

In the state of Arizona, a referral from a physician is not required to receive a physical therapy evaluation or treatment. Some exceptions do occur. Medicare always requires a referral to obtain physical therapy services. This referral may come from a physician, a physician assistant, a nurse practitioner, a dentist or a podiatrist. In addition, some insurance companies require a referral to provide insurance coverage. You should call your insurance company to determine whether or not you are required to have a referral for coverage.



Arizona Sports Physical Therapy accepts a wide range of payment options including, motor vehicle accidents, worker’s comp, and insurance plans.

Some of the more common insurance plans that we accept are:

  • Medicare / Medicare-Railroad
  • TriCare / TriWest / ChampVA
  • Veterans Administration
  • Humana
  • Aetna
  • Blue Cross Blue Shield
  • Cigna
  • United Healthcare / Golden Rule

Other insurance plans that we accept are:

  • AHCCCS – Community Plans
  • Altius
  • American Benefit Plan Admin
  • Ameriben / Ameriprise
  • American Community
  • Arizona Medical Network (RAN/AMN)
  • Arizona State Physicians Association (IPA)
  • Beechstreet / CAN
  • Coventry / First Health Network
  • HealthNet
  • Mail Handlers Benefit Plan
  • Multi-plan
  • One Health Plan (PPO and POS)
  • Optum / Secure Horizons / Pacificare
  • PHCS (EPO/PPO/Care One)
  • PTPN (DV location)
  • Medical Liens

Worker’s comp plans:

  • Align Network
  • PTPN
  • MedRisk
  • State Comp Fund
  • Rising Medical Solutions
  • MCMC
  • Copper Point
  • Liberty Mutual
  • Sedgwick
  • North Dakora WSI
  • Pinnacle Risk Management